Common queries answered
Frequently asked Questions
Most orders arrive within 3 to 6 business days. We process and ship your order the next business day, and standard carrier shipping typically takes an additional 2 to 5 business days depending on your location. You will receive a tracking email as soon as your package is on its way!
We offer hassle-free returns and exchanges within 14 days of receiving your order. To be eligible, items must be unworn, unused, and in their original packaging. Simply contact our support team with your order number to initiate a return or exchange, and we’ll provide a prepaid shipping label to get your refund or replacement processed quickly.
Once an order has shipped, the shipping address cannot be changed. However, if your order has not shipped yet, please contact us immediately via WhatsApp or email with your order number and updated address, and we’ll gladly update it for you!
Once your order has shipped, we will send a tracking link directly to your email address. Simply click that link in your confirmation email to check the real-time status and progress of your delivery.
You can reach our customer support team anytime via email or WhatsApp. Simply message us with your order number and any questions you have, and we’ll be happy to assist you!
Please contact us immediately via email or WhatsApp with your order number and updated details. If your order has not been shipped yet, we will gladly update the address for you. However, once an order has been dispatched, we are unable to change the delivery address and cannot be held responsible for packages delivered to an incorrectly entered location.
We currently only ship within India. If an order is placed with a shipping address outside of India, we will cancel the order and issue a full refund directly to your original payment method.