Last Updated: August 31, 2026
At Shobla, we understand that you are eager to receive your handcrafted sarees, suits, and juttis. We have partnered with highly reliable logistics providers to ensure that your curated pieces reach you safely and promptly.
Please read our shipping policy below to understand our dispatch process, delivery timelines, and shipping charges.
1. Order Processing & Dispatch Time
We take great care in inspecting and packaging our delicate Banarasi weaves and Rajasthani prints.
- Standard Processing: All standard orders are processed and dispatched from our warehouse within 1 to 2 business days of order confirmation.
- Dispatch Days: Orders are dispatched Monday through Saturday. Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order is dispatched, you will receive an email notification with your tracking details.
2. Estimated Delivery Timelines
Delivery times depend on your geographic location. Once dispatched, the estimated delivery timelines are as follows:
| Delivery Zone | Estimated Delivery Time |
| Metros & Tier 1 Cities (e.g., Delhi, Mumbai, Bengaluru) | 2 to 4 business days |
| Tier 2 & Tier 3 Cities | 4 to 6 business days |
| Special Zones (North East India, J&K, Remote Areas) | 6 to 10 business days |
Please note: These are estimated timelines. Unforeseen circumstances like extreme weather, natural transit delays, or festive season rushes may slightly extend delivery times.
3. Shipping Charges
We aim to keep our shipping rates transparent with no hidden costs at checkout.
- Free Shipping: We offer FREE standard shipping across India on all prepaid orders above ₹[Insert Amount, e.g., 2,999].
- Standard Shipping Fee: For prepaid orders below ₹[Insert Amount], a flat shipping rate of ₹[Insert Amount, e.g., 100] will be applied at checkout.
4. Cash on Delivery (COD) Policy
We offer Cash on Delivery (COD) to make your shopping experience convenient, subject to pincode serviceability.
- COD Verification: To ensure genuine orders, our team may contact you via email to verify your COD order before dispatching it. Unverified COD orders may be cancelled.
- COD Handling Fee: A nominal cash-handling charge of ₹[Insert Amount, e.g., 50 or 100] applies to all COD orders, regardless of the order value.
- COD Limit: COD is only available for orders up to a maximum value of ₹[Insert Amount, e.g., 10,000]. For orders above this amount, please use prepaid payment options.
5. Pincode Serviceability
We ship to over 25,000+ pincodes across India. You can check the serviceability of your specific area by entering your pincode on the product page or at checkout. If your pincode is unserviceable by our courier partners, we will notify you within 24 hours of placing the order and issue a full refund if payment was already made.
6. Order Tracking
As soon as your package leaves our facility, you will receive a tracking link via email. You can use this link to monitor the real-time movement of your parcel. Alternatively, you can track your order directly by logging into your Shobla account.
7. Missed Deliveries & RTO (Return to Origin)
Our delivery partners will make up to 3 attempts to deliver your package.
- If the package remains undelivered after 3 attempts, it will be returned to us (RTO).
- In the case of prepaid orders returned to origin due to customer unavailability or an incorrect address, we will issue a refund to your original payment method, deducting the actual shipping and return transit costs.
8. International Shipping
At present, Shobla ships strictly within the geographical boundaries of India. We are working on bringing our curated Indian heritage to global customers soon.
Contact Us for Delivery Support
If your package is delayed, or you need help tracking it, our support team is ready to assist you.
- Email: hello@shobla.com
- Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)